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PRIVACY POLICY

Last updated: January 2026

1. INFORMATION WE COLLECT

Account Information: Name, email address, company name, and password when you register.

Payment Information: Processed securely by Stripe. We do not store your full credit card number.

API Credentials: Your builder portal and Fishbowl API keys, stored encrypted.

Usage Data: Orders processed, SKU mappings created, and Service usage patterns.

Uploaded Documents: Order PDFs (sales, purchase, and transfer orders) you upload for parsing.

2. HOW WE USE YOUR INFORMATION

  • To provide and maintain the Service
  • To process your subscription payments
  • To connect to builder portals and Fishbowl on your behalf
  • To parse your uploaded documents using AI
  • To send important Service updates and notifications
  • To provide customer support
  • To improve the Service

3. DATA SHARING

We do not sell your personal information. We may share data with:

  • Stripe: For payment processing
  • Google/AI Services: For PDF parsing (documents are processed but not stored by AI providers)
  • Builder Portals/Fishbowl: Using your provided credentials to sync data
  • Legal Requirements: If required by law or to protect our rights

4. DATA SECURITY

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Encrypted storage of sensitive credentials
  • Secure authentication with hashed passwords
  • Regular security assessments

5. DATA RETENTION

We retain your data for as long as your account is active. Upon account termination, we will delete your data within 90 days, except as required for legal or business purposes.

6. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

7. COOKIES

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

8. CHILDREN'S PRIVACY

The Service is not intended for users under 18 years of age. We do not knowingly collect data from children.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service.

10. CONTACT US

For privacy-related questions or to exercise your rights, contact us at: joncward@trussapp.online